Refund Policy

At Rivoff, we maintain strict return rules to ensure product quality and hygiene.

Returns Not Accepted If:

• The product has been opened, used, or tampered with

• The seal is broken or packaging is damaged

• The request is made after 7 days of delivery

Returns Accepted If:

• The product is delivered damaged, defective, or incorrect

• The request is raised within 7 days of delivery

• The product is unopened, unused, and in its original packaging

Refunds:

• Processed once the return is received and inspected

• If approved, the refund will be issued within 5–7 business days to the original payment method